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Summer of Learning 2021!

Virtual training programs for NACM Sales, Service, Groups, and Collection staff, where individuals have the option to select trainings they have interest in.

Please submit all staff contact information.

Each participant should select the programs of interest. Committee Organizers will start to communicate the program details only with those who have signed up.

Partner Selling Solutions: UTA

Date: July 27, 2021
Speaker: Michael Williams, Vice President, UTA

Description: Sales 101! Be more efficient with simple and successful sales techniques gathered from over 40 years of hands-on sales experience. Learn the buzz words and catch phrases to listen for in your one-on-one and group meetings to introduce your members to customized payment processing solutions for their specific business. They can reduce risk and increase security through customer facing digital payments, reduce credit card fees, eliminate check fraud and check losses, deposit checks instantly with a “guaranteed settlement,” and accept payments anytime anywhere with mobile deposit. Our goal is to familiarize you with UTA products as well as to teach you how to introduce them to your members in a low-key environment.

Partner Selling Solutions: UTA Handout

WebCMS Technology

Date: July 28, 2021
Speakers: Gina Calabrese Sylvester and Steve Hollis

Description: Come see what the team has been working on through COVID: completion of the member side re-write, address search changes, update to various vendor credit reports, PRA marketing & heat map updates and more!

WebCMS Technology

Partner Selling Solutions: D&B

Date: August 3, 2021
Speakers: Bob O’Brien and Kevin Gallagher

Description: Join Bob and Kevin from D&B as they review D&B’s newly launched Finance for Analytics solution. They will show how many D&B customers are taking advantage of important needs such a global monitoring and online credit apps. They will also touch on D&B’s new Receivables Intelligence solution that helps companies with collections, cask applications, and customer portals for paying open invoices. The goal of this session is to help you ask your members the right questions to help them solve the business issues most companies are struggling with. This program will be a 45-minute presentation with a 15-minute Q&A session.


D&B Handout

NACM Designation & Education Training

Date: August 11, 2021
Speakers: Tracey Lerminiaux, NACM Education Director

Description: Join Tracey from NACM-National as she discusses the six different certifications managed by the NACM Education Services department and the newly implemented designation digital badge program. She’ll also discuss the courses and topics available through NACM’s Credit Learning Center and review the NACM’s new Unlimited Webinar program. We’ll close the program by talking through the most frequently asked questions that come into the Education Department to ensure that you have the right answers in your education toolbox.

Partner Selling Solutions: Experian

Date: August 18, 2021
Speakers: Joyce Simas

Partner Selling Solutions: Equifax

Date: August 17, 2021
Speakers: Ed Barton & Chipman McDonald


NACM-FCIB International Reports

Date: August 24, 2021
Speaker: David Anderson, FCIB Member Services

Description: FCIB presents an overview of the most-requested products for companies selling internationally: Worldwide Credit Reports, PRS Country Reports and the Political Risk Newsletter. We’ll arm you with the knowledge to explain the benefits of choosing a freshly investigated international credit report over a database report and why all credit professionals should participate in FCIB’s monthly Credit & Collections survey, even if they are not an FCIB member. FCIB is proud to offer preferred pricing for its products and services to NACM members.


NACM Secured Transaction Service

Date: August 19, 2021
Speaker: Chris Ring, NACM’s STS National Sales Representative

Description: Being a secured creditor can be the difference between getting paid in full vs. a full write-off. NACM’s Secured Transaction Services specializes in two forms of secured credit, Mechanic Liens, and UCC Filings. During this session, you’ll learn about these two forms of secured credit and the value NACM’s Secured Transaction Services brings to the table with assisting members with these forms of secured credit.


NACM Secured Transaction Service Handouts

Selling & Servicing our NACM Members

Date: September 3, 2021
Speaker: Roberto Hursey

Description: Back to the Future: We can’t go back to the way it was before the COVID Pandemic. It may be uncomfortable for us to adjust our relationships and the way we serve our members, but we are better for it. NACM is adapting quickly and every affiliate is finding new, creative ways to address our new normal. Join us as our panelists share their experience and we want to hear how your processes have changed.

Data, Data, Data!

Date: September 8, 2021
Speaker: Tom Tremblay

Description:
Data sharing is vital to NACM’s success. It is the foundation for credit reports, industry groups, and so much more. Join us for a review of this powerful service. We’ll cover the benefits of data contribution, discuss common member objections to contributing data, and share the technical requirements for data files. We’ll conclude with a Q&A session. We encourage attendees to bring their burning data questions and come learn about all things data!

NACM & Third-Party Solutions: Beating the Competition

Date: September 9, 2021
Speaker: Craig Smith

Description:
The Competition For Credit Information is Growing – What You Can Do To Meet The Challenge and Win!
Many changes have occurred in the credit report industry over the last two years, we will be highlighting the changes and discuss how the NACM affiliates can compete and win business in an ever changing market place. New pricing has transformed the approach needed to compete and win new deals. This session will have a interactive discussion on the strengths and weaknesses of some of our major credit bureau competitors to best position the NACM affiliate sales teams to grow revenue.

Managing Industry Trade Groups – Pandemic Style

Date: September 14, 2021
Speaker: Roberto Hursey

Description: How do we move forward with safely planning meetings as we are still faced with challenges from the pandemic? Join us as we discuss the challenges, privacy concerns over vaccine status, and how members are reacting to meeting face to face. We will also discuss obstacles with on-line meetings and how we are still handling hybrid meetings. This session will be interactive and participation is strongly encouraged.